WITH INSTALLMENT OPTIONS UP TO 12 MONTHS
NEW COLLECTION IS NOW AVAILABLE
HUGE END-OF-SEASON SALE
WITH INSTALLMENT OPTIONS UP TO 12 MONTHS
NEW COLLECTION IS NOW AVAILABLE

CANCELLATION AND REFUND POLICY

WhatsApp support line

For complaints, suggestions, requests, returns, and exchanges, you can contact us via our WhatsApp support line at +90 850 305 34 21.

 

Working Hours

Mid-week (10:00 – 18:00)

Saturday (10:00 – 15:00)

Sunday – OFF


Support requests made outside of business hours will be answered during the next business hours.

           

Return & Exchange

You can request an exchange within 14 business days of receiving your order via our WhatsApp Support Line at

+90 850 305 3421.

Please note that the exchange request must be made within the 14-business-day period, and the product must be unwashed, unused, undamaged, and in a condition suitable for resale. Otherwise, the exchange request will not be accepted, and the product will be returned to you via cash-on-delivery shipping. The customer is responsible for all return and exchange shipping costs. Exchanges and returns sent via carriers other than our contracted carriers (Aras and HepsiJET) will not be accepted.